Led by Kiley Cobb
Kiley’s care is grounded in her Certified Nurse Aide (CNA) licensing and registration, along with BCLS (Basic Cardiac Life Support) and AED training. She pursued these credentials to bring informed, attentive support to people at home. She leads HandiCare’s non-medical care services — medication reminders and organization, companion visits, cleaning and everyday assistance — with a focus on comfort, dignity and safety within her authorized scope.
Training with purpose
Kiley pursued her CNA licensing and registration, together with BCLS (Basic Cardiac Life Support) and AED training, to bring a stronger foundation of safety awareness and attentive personal support to her work. These qualifications are an important part of how she serves families — with respect for each person’s needs and clear professional boundaries.
CNA credentials and life-support training do not, on their own, authorize nursing services or oral or IV medication administration. HandiCare offers medication reminders and organization following the prescriber’s written plan, not dispensing, administration, IV bag setup, or decisions about doses or intake requirements. Any additional clinical service would require verification of the specific credentials, legal authorization and applicable North Carolina requirements before it could be offered.
What does Kiley's CNA training add to her care?
Her CNA licensing and registration mean she has been trained and tested in the fundamentals of personal support — safe moving and handling, hygiene assistance, keeping a clean and hazard-free home, noticing changes in how someone is doing, and writing down what she sees. That training shapes how she works; it does not turn a caregiver visit into nursing care.
Why does BCLS and AED training matter at home?
If someone collapses or stops breathing, Kiley can act immediately — call 911, begin CPR and use an AED until emergency responders arrive. It is emergency response training, not a clinical service she provides during ordinary visits.
Does her training allow her to give medication or perform clinical tasks?
No. Medication reminders and organization are the limit. Kiley does not dispense or administer medication, set or change doses, or provide nursing, wound-care or IV services — those stay with you, your family or a licensed clinician.
How does all of this help my family?
You get help from someone trained to keep you safe, alert to the small changes that often come first, and honest about her limits. When something needs a clinician's attention, Kiley records it and tells your prescriber or care team right away.
Kiley provides non-medical personal assistance: companion visits, senior and everyday household help, cleaning, errands, pet care, and medication reminders and organization that help you follow the plan your prescriber writes — always within the scope of her Certified Nurse Aide (CNA) credentials and North Carolina regulations.
She does not diagnose conditions, prescribe treatment or medication, set or change doses, or provide nursing, IV or other clinical services. Those decisions always stay with your physician or prescriber, and Kiley is happy to work alongside your care team.
Certified Nurse Aide care
Care, cleaning and everyday assistance — arranged around what you actually need.
Reminders and organization only. Kiley does not dispense or administer medication, set or change doses, or provide nursing or IV services — all care stays within her CNA credentials and North Carolina regulations.
In practice
Four shapes a visit can take, from a 30-minute evening check-in to a half-day of help. Names and times are illustrative — every plan is built around you.
A morning pillbox visit
Daily or nightly · about 45 minutes
Ruth, 82, lives alone and wants to stay that way. Kiley’s morning visit keeps her medicines straight and her morning from feeling empty.
Reminders and organization only — Ruth handles her own medication.
A cleaning and laundry visit
Weekly · two to three hours
Glen’s house stays the way he likes it, but the work has become too much. Kiley works around his afternoon nap, not the other way round.
All-natural to traditional cleaners — you choose what she uses.
Errands and an appointment ride
As needed · a couple of hours
Margaret’s daughter lives two states away. On the days she cannot drive, Kiley covers the list and gets her home again.
Kiley drives and waits; the appointment itself stays between you and your prescriber.
An evening check-in and pet care visit
Nightly · 30 minutes
Eddie is in a hospital rehab stay, and his dog cannot be left. Kiley’s nightly visit covers the animal and the house.
Dogs, cats, horses and other animals — daily, nightly or weekly.
Care for all
Kiley provides compassionate assistance for seniors, individuals, families and anyone who could use a reliable helping hand.
Kiley is a licensed, registered Certified Nurse Aide (CNA) with BCLS and AED training. She can help with medication reminders and organization, following the plan your prescriber writes and always within the scope of her CNA credentials and North Carolina regulations. She does not diagnose conditions, prescribe or change doses or intake requirements, or provide nursing or IV services; those decisions stay with your prescriber.
First visit guide
A plain look at how a first non-medical support visit goes — before Kiley arrives, while she is there, and after she leaves.
Before
Before the first visit
We start with a conversation, not a clipboard. Tell us who needs help and what a normal day looks like.
During
While Kiley is there
The first visit is deliberately unhurried so you can see how she works before anything becomes routine.
After
After she leaves
You should never be left wondering how the visit went. The plan stays flexible as things change.
Every visit stays within Kiley’s non-medical scope. She does not dispense or administer medication, set or change doses, diagnose conditions, or provide nursing or IV services.
HandiCare Home Solutions
Compassionate Care, Right Where You Are · serenitycaresvs@gmail.com
Prepared by: Date:
Before the first visit
Tick these off before Kiley arrives — or print the page and fill it in with a pen. Everything you write stays in your home and your own files.
0 of 29 ready
So Kiley knows who she is walking in to see.
She works from the plan your prescriber writes, so this is what she needs to see.
Reminders and organization only. Kiley does not dispense or administer medication, set or change doses, or provide nursing or IV services.
So a visit fits your day instead of rearranging it.
So the first arrival is calm for everyone.
So the plan still holds when life changes.
Bring them. She would rather answer now than have you wonder.
Notes
Anything else Kiley should know before she arrives.
This list is for non-medical support. Kiley does not dispense or administer medication, set or change doses, diagnose conditions, or provide nursing or IV services — she works from the plan your prescriber writes and keeps to her Certified Nurse Aide scope.
If plans change
Plans change — illnesses, family, weather, a doctor’s appointment that runs long. Here is exactly what happens when they do, so nobody is left wondering about a charge or an awkward phone call.
Give a day’s notice when you can
Tell us a day ahead and we move the visit at no charge — same week, same time, or whenever suits you better.
Same-day changes
Call or text as soon as you know. We will try to move the visit or make it up later in the week, and you are not billed for a visit that did not happen.
If Kiley is running late
You will hear from her before the visit is due to start, with a new arrival time. If the wait is too long, you choose: wait, reschedule, or cancel at no charge.
Sickness, weather and emergencies
Both sides understand. Visits lost to illness, bad roads or a family emergency are rescheduled, not charged.
Pausing a regular visit
Recurring visits can be paused and restarted any time — a month away with family, a hospital stay, a busy season. Just say the word and we pick it back up.
Stepping back
If care stops being the right fit, or needs grow past what Kiley can provide, tell us plainly. We will help you plan the next step, including bringing in a nurse or agency.
Tell us the way that is easiest — a call, a text or an email is all fine. If you cannot get through, leave your name and a good time to call and you will hear back the same day.
Care inquiry
Tell us a little about your loved one and what would help. Kiley will follow up personally.
Care page FAQs
Plain answers about the non-medical support she offers and where the line sits.
What kind of help does Kiley provide?
Non-medical personal assistance: companion and check-in visits, senior and everyday household help, cleaning and laundry, errands and rides, pet care, and medication reminders and organization that help you follow the plan your prescriber writes.
Can Kiley give me my medication?
No. She can remind you, keep doses organized and clearly labelled, and help you stay on schedule — but she does not dispense or administer medication, by mouth or by IV. That has to come from you, your family or a licensed clinician.
Can she tell me what dose to take, or whether a medication is working?
No. Dose and treatment decisions belong to your prescriber, and Kiley won't adjust, interpret or give opinions on them. She is glad to write down what you're noticing and pass it along to your prescriber or care team.
Does she do wound care, injections or nursing tasks?
No. Kiley is a licensed, registered Certified Nurse Aide (CNA) with BCLS and AED training — not a nurse. Wound care, injections, IV services, nursing assessments and diagnosis sit outside her scope.
What happens if my needs grow beyond what she can do?
You'll hear it from her honestly and early. She works alongside your care team and can help you and your family plan the next step, including bringing in a nurse or agency when the situation calls for one.
Is she insured, and what areas does she cover?
HandiCare Home Solutions is licensed, certified, registered and insured, and Kiley's CNA licensing and registration are current. She serves Franklin, North Carolina and the surrounding Western North Carolina communities.
Describe your situation and we'll suggest the right kind of help.
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